Office Information

• We are consulting specialists in health science, nutritional physiology, nutrition products, and holistic traditional naturopathy, but also function as a health manager, coordinator and wellness coach. We support optimum health, wellness, and help create the internal environment in which health, rather than disease, thrives. We do not “practice medicine”, write prescriptions for drugs, nor do we function as primary care, “conventional” physicians.
• All information provided is for educational purposes, including the material on our site, supplied through the office, electronically, and by snail mail. Medical diagnosis, treatment, prevention, injections, immunizations, and drugs are provided by your PCP. We empower you with what you need to ask the right questions, make personal decisions, and informed choices with respect to your own health management. How you integrate and mix various health services is  individual and is left up to you.
• After an intake interview by telephone or email, registration, health history, and specialized questionnaires will be emailed or snail mailed to you.  If possible, they should be returned prior to your visit. This allows us to do research on your issues. Most people come to us after seeing other practitioners.  The more detailed the information you give us, the more productive we can become in helping you.
• Appointment times are reserved for you only. We do not overbook, so you do not wait.  We ask that you reschedule appointments as soon as you know you will not be able to make the one you have. Office visits not cancelled within 36 hours will be charged at the regular rates. If you cancel the night before, or the morning of your appointment, this is too late, since we do not have “walk-ins.”
• Supplies, including nutrients and supplements are not returnable, due to sanitary and dating considerations.
• You are not obligated nor required to purchase any nutrients, supplements, or supplies from this office. However, we cannot guarantee nor comment upon any lack of improvement when brands of poor quality or unproven manufacturers are used.  We are able to give advice about contents of supplements from any source, as long as you supply a list of ingredients, and individual amounts of each are specified. Ordinary consultation fees apply to time spent discussing, researching, and reviewing such combinations.
• The initial visit is $160.00 and lasts one hour, consisting of a health history review, physical and nutritional assessment, a computerized dietary analysis and body composition, with both reports upon request. The dietary analysis will list the probability of deficiencies of nutrients and the foods necessary to provide them. A list and/or chart of recommendations targeted to your needs and goals are provided at the end of the visit. References to the pertinent literature and educational materials are usually provided for important issues as well. This visit is a thorough assessment, and in general, we review different plans for your health progress, explaining the advantages and disadvantages of proceeding in each direction. When you leave, you will have a health plan tentatively projected for several months, and a schedule of visit results, recommendations and notes.
• Return visits are $75.00 and last 30 minutes. Usually at least one follow-up appointment is scheduled to monitor your progress and make adjustments to your program.  We are results-oriented.
• Weight loss packages are $300 for the first and 4 follow up visits, payable the first visit in full. For a single consultation, rates are $140. for the first visit, $60 and up for follow-ups.
• Supplies, nutrients, supplements, additional time, reviews and other services are not included in the above.
• Fees are payable at the time of the visit. We accept credit and debit cards, checks, travelers cheques, and cash. We do not bill.
• Texas is one of the states in which  health insurance companies do not cover natural/supportive dietary services. Otherwise, we would gladly accept insurance.  A detailed receipt will be furnished to you.  Rarely, insurance carriers will apply expenses to deductibles. Expenses set up under a Health Spending Account will usually qualify. You cannot submit any expenses to Medicare or Medicaid.
• Additional time is $75.00 per half hour. This includes reviews of records and other material which you may bring, consulting and conferring with others if you so request, research time, email time, telephone call time, and time spent in evaluating and comparing products of your choice, except for rescheduling appointments. Time spent on your behalf for any reason is always charged as above. There is a minimum of $35.00 for telephone consultations, follow-ups and/or emails, and/or advice or service originating in faxes. Otherwise, short emails and telephone services are billed at $4.00/minute.
• Telephone and email consultations are available for those living in distant locations, or when travel or other commitments preclude an appointment.
• When written material and records are reviewed prior to the first consultation at your request and no appointment follows, there will be a fee for time spent in discussions, obtaining, and reviewing those records.
• We will accommodate any reasonable request that will elevate the level of your health, or help you to follow good health advice and practices.
• When agreed-upon recommendations are not followed, amounts and brands of items are changed or other alterations are made in programs, or follow-up appointments are not kept, we cannot be responsible for potential adverse consequences or lack of improvement, although we will certainly help you in any case.
• Our goal is not just to restore health, but have you achieve optimum health. Sometimes clarification of the importance of certain changes will help in motivation, or we can help in other ways.  Should you have questions and feel the answers are important, please call immediately.
• Shipping: usually shipments are sent USPS and tracked. We do not mark up costs—they are just passed-through. Handling is ½ the shipping costs, which is less than actual expenses. We will be pleased to send your items UPS or FedEx and/or insure them upon your request.
• If for some reason fees are not paid at the time of the visit, there is a billing charge of $35 per billing cycle.